RMA Status : Inspection

Your Shipping Address:

Name : Bill Koc
Email : billkoc75@gmail.com
Street Address : 325 N Batavia Ave
City : Batavia
State : IL
Zip Code : 60510
Country : United States
Phone : (847) 721-3201
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Buggy had been running normal. Put some new tires on it and ran it for about 10 minutes in driveway. I slowed the car to a stop and within seconds, throttle response was gone and smoke and some liquid was coming out of ESC. Nothing electrical has been changed to car since installation of new battery, motor and ESC at time of purchase. No expense has been sparred in assembling my RC10 B6. Disappointed this happened but hoping to have a replacement back soon and in time for upcoming races.
Regards
Bill
Date Purchased : 2018-04-30
Where Purchased : AMain Hobbies


RMA: 982

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Bill Koc
Email : billkoc75@gmail.com
Street Address : 325 N Batavia Ave
City : Batavia
State : IL
Zip Code : 60510
Country : United States
Phone : (847) 721-3201
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Buggy had been running normal. Put some new tires on it and ran it for about 10 minutes in driveway. I slowed the car to a stop and within seconds, throttle response was gone and smoke and some liquid was coming out of ESC. Nothing electrical has been changed to car since installation of new battery, motor and ESC at time of purchase. No expense has been sparred in assembling my RC10 B6. Disappointed this happened but hoping to have a replacement back soon and in time for upcoming races.
Regards
Bill
Date Purchased : 2018-04-30
Where Purchased : AMain Hobbies


RMA: 982

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User Note

Check-in: 7/11/2018 10:44am by Barbara

Inspection: 7/11/2018

  • ESC was completely melt, and not able to inspect.
  • ESC has sign of usage and the case shows 2017 production mark.
  • Replace with refurbished unit.