RMA Status : Check-Out

Your Shipping Address:

Name : Eugene Haban
Email : haban@sbcglobal.net
Street Address : 23281 El Bamino Pl
City : Middelton
State : ID
Zip Code : 83644
Country : USA
Phone : (818) 633-8811
Product To Return : MCL2005 MMax Pico 100A ESC
Problem With Product : It does not program.
Date Purchased : 2018-01-17
Where Purchased : A-Main Hobbies


RMA: 975

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Eugene Haban
Email : haban@sbcglobal.net
Street Address : 23281 El Bamino Pl
City : Middelton
State : ID
Zip Code : 83644
Country : USA
Phone : (818) 633-8811
Product To Return : MCL2005 MMax Pico 100A ESC
Problem With Product : It does not program.
Date Purchased : 2018-01-17
Where Purchased : A-Main Hobbies


RMA: 975

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User Note

Check-In: 7/2/2018 4:18pm by Barbara

This is an out-of-warranty item. It will go through inspection first.

Inspection: 7/2/2018

  • ESC has the old B1.0 firmware installed. We tested it and found no problem in programming.
  • We updated the firmware to the latest B3.1 version. Tested again and confirmed no problem. See RMA975 testing video.
  • We also tested this ESC with Android app and PC software. All devices can perform programming without issues.

Please note: you can find a video of updating your ProLink to the latest firmware in below YouTube video.

  •  One more test on Windows Panel software with no problem. See RMA975 testing on Windows Panel software.
  • We include the particular USB cable and send it back to you so you can use the same cable that we tested on the video.
  • Please note if you are to change setting by any device (ProLink, Windows PC software, or Android mobile device), you need to power on the ESC with a battery so the ESC gets proper power to program.

Check-out: 7/3/2018 2:25pm Shipped via US Mail with tracking number: 9400111699000693630942