RMA Status : Inspection

Your Shipping Address:

Name : Joe Scaramell
Email : Jwswhitetail@aol.com
Street Address : 7170 407th St
City : North Branch
State : MN
Zip Code : 55056
Country : United States
Phone : (651) 308-2935
Product To Return : Xpert – M1 MM-3301-HV
Problem With Product : I just bought the battery MCL6008 and had used it one race day with 3 qualifiers and a main. Plus, a practice run. The battery seemed great than stored it and
Went to use it last weekend and wouldn’t take a charge. Same charger I use on my 5200 pack, but the 6000 pack was reading high voltage than
Once I balanced it would show another cell at low voltage. Seems like a balance issue but after on race day I feel it shouldn’t have had these issues.
Date Purchased : 2018-06-04
Where Purchased : Hobby Authority


RMA: 974

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Joe Scaramell
Email : Jwswhitetail@aol.com
Street Address : 7170 407th St
City : North Branch
State : MN
Zip Code : 55056
Country : United States
Phone : (651) 308-2935
Product To Return : Xpert – M1 MM-3301-HV
Problem With Product : I just bought the battery MCL6008 and had used it one race day with 3 qualifiers and a main. Plus, a practice run. The battery seemed great than stored it and
Went to use it last weekend and wouldn’t take a charge. Same charger I use on my 5200 pack, but the 6000 pack was reading high voltage than
Once I balanced it would show another cell at low voltage. Seems like a balance issue but after on race day I feel it shouldn’t have had these issues.
Date Purchased : 2018-06-04
Where Purchased : Hobby Authority


RMA: 974

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User Note

Check-in: 7/2/2018 3:17pm by Barbara

Inspection: 7/2/2018

  • The pack shows serious dents on the bottom side.
  • The balance port was shoved by one of the dent that pushed the board upwards. We can’t even plug the balance connector to test the pack. Please see photos:

IMG_7911[1]IMG_7912[1]

IMG_7917[1]IMG_E7913[1]

IMG_E7916[1]

 

  • It is not a warranty case. Please contact your team manager if you wish to trade in for a new pack.