RMA Status : Check-Out

Your Shipping Address:

Name : Stephen Pareja
Email : spareja@charter.net
Street Address : 904 18th Ave N
City : Sartell
State : MN
Zip Code : 56377
Country : United States
Phone : (320) 761-2503
Product To Return : Maclan Racing – MCL2005 MMax Pico 100A ESC
Problem With Product : I bought A Maclan Pico ESC as part of a combo with 17.5T MMaX motor from Amain one month ago (April 21, 2018). I was at my local indoor track today. I had been running off and on for about 15 minutes (not running hard). I stopped to change tires and tune suspension. I shut off ESC, TX and disconnected the battery from the buggy. After about 15-20 minutes, I turned the TX on, reconnected the battery to the buggy and turned ESC back on. It made a weird beeping noise, then the ESC started smoking and caught fire!!! In a previous e-mail exchange, you said that I should fill out an RMS (sent me this link) and I should send both the motor and ESC back.
Date Purchased : 2018-04-18
Where Purchased : Amain Hobbies


RMA: 958

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Stephen Pareja
Email : spareja@charter.net
Street Address : 904 18th Ave N
City : Sartell
State : MN
Zip Code : 56377
Country : United States
Phone : (320) 761-2503
Product To Return : Maclan Racing – MCL2005 MMax Pico 100A ESC
Problem With Product : I bought A Maclan Pico ESC as part of a combo with 17.5T MMaX motor from Amain one month ago (April 21, 2018). I was at my local indoor track today. I had been running off and on for about 15 minutes (not running hard). I stopped to change tires and tune suspension. I shut off ESC, TX and disconnected the battery from the buggy. After about 15-20 minutes, I turned the TX on, reconnected the battery to the buggy and turned ESC back on. It made a weird beeping noise, then the ESC started smoking and caught fire!!! In a previous e-mail exchange, you said that I should fill out an RMS (sent me this link) and I should send both the motor and ESC back.
Date Purchased : 2018-04-18
Where Purchased : Amain Hobbies


RMA: 958

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User Note

Check-in: 6/11/2018 3:51pm by Barbara

Inspection 6/12/2018

  • Motor tabs have overflowed solder, motor front can was reinstalled in up side down position, see below photos.

IMG_7807[1]IMG_7808[1]IMG_7809[1]IMG_7810[1]

  • Cleaned up overflowed solder on the motor and re-installed the up side down front can. Tested the motor to confirm it’s functional within spec.
  • The ESC shows complete burn out on power wires and all boards. The internal was inaccessible. Please see photo, the heat started in the negative power. The possible cause could be either reversed polarity or shorted voltage on the ESC.

IMG_7811[1]

 

Check-out: 6/14/2018 Shipped via US Mail with tracking number: 9400111699000068568344