RMA Status : Check-Out

Your Shipping Address:

Name : Kevin Doerffler
Email : kevin.doerffler@yahoo.com
Street Address : 9652 15th St SE
City : Lake Stevens
State : WA
Zip Code : 98258
Country : USA
Phone : (425) 445-5963
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Does not connect to pc, program doesn’t respond. The prolink card doesn’t allow me to change profiles
Date Purchased : 2018-02-19
Where Purchased : Amain Hobbies


RMA: 939

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Kevin Doerffler
Email : kevin.doerffler@yahoo.com
Street Address : 9652 15th St SE
City : Lake Stevens
State : WA
Zip Code : 98258
Country : USA
Phone : (425) 445-5963
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Does not connect to pc, program doesn’t respond. The prolink card doesn’t allow me to change profiles
Date Purchased : 2018-02-19
Where Purchased : Amain Hobbies


RMA: 939

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User Note

Check-in: 5/3/2018 2:30pm by Barbara

Inspection 5/3/2018

  • ESC was tested with motor without problem found
  • ESC was able to connect to ProLink but was not able to program. Possibly the ESC parameters index was corrupted.
  • We updated ESC to the latest firmware version A3.0 and the ProLink to V1.9 by PC without problems.
  • Test ESC and ProLink OK. See RMA939 ProLink + ESC testing video.  and RMA939 PC testing video.

Check-out: 5/3/2018 Shipped via US Mail with tracking number: 9400111699000785124021