RMA Status : Check-Out

Your Shipping Address:

Name : Nathan Belch
Email : nathanbelch@gmail.com
Street Address : 55 Diablo Way
City : Danville
State : CA
Zip Code : 94526
Country : US
Phone : (510) 331-7994
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : When I connect to reciever I keep getting a low voltage warning. Tried multiple recievers and still proble is occuring.
Date Purchased : 2017-12-30
Where Purchased : Amain.com


RMA: 932

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Nathan Belch
Email : nathanbelch@gmail.com
Street Address : 55 Diablo Way
City : Danville
State : CA
Zip Code : 94526
Country : US
Phone : (510) 331-7994
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : When I connect to reciever I keep getting a low voltage warning. Tried multiple recievers and still proble is occuring.
Date Purchased : 2017-12-30
Where Purchased : Amain.com


RMA: 932

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User Note

Check-in: 5/4/2018 3:40pm PST by Barbara.  Please e-mail the receipt to “barbara.ho@hobbyauthority-dist.com” thank you.

Inspection: 5/7/2018

  • The ESC was rewired with overflowed solder and poor soldering. The capacitor module protective wrap was also removed. Please see below photos

IMG_7063IMG_7059IMG_7061IMG_7065IMG_7066

 

 

  • The MOSFET board was damaged. See below photo.

IMG_7064

 

  • To rebuild the ESC, the cost is $100 for brand new control board, MOSFET board, and capacitor module.

5/9/2018

  • Rebuilt the ESC with brand new control board, MOSFET board, and capacitor module
  • Test OK, see RMA 932 testing video.
  • Rebuilt second ESC for the same customer. Test OK, see testing video.

Check-out: 5/9/2018 2:22pm by Barbara  Ship via US Mail with tracking number: 9400111699000743544304