RMA Status : Check-Out

Your Shipping Address:

Name : Matthew Barry
Email : matthewlbarry1979@gmail.com
Street Address : 319a west state st
City : Albion
State : NY
Zip Code : 14411
Country : United States
Phone : (585) 300-9704
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : I plugged it in to go race. And after about 15 seconds of being plugged in purple smoke started coming from the esc.
Date Purchased : 2018-03-19
Where Purchased : J2rc racing


RMA: 920

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Matthew Barry
Email : matthewlbarry1979@gmail.com
Street Address : 319a west state st
City : Albion
State : NY
Zip Code : 14411
Country : United States
Phone : (585) 300-9704
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : I plugged it in to go race. And after about 15 seconds of being plugged in purple smoke started coming from the esc.
Date Purchased : 2018-03-19
Where Purchased : J2rc racing


RMA: 920

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User Note

Check-in: 4/18/2018 2:27pm by Barbara

Inspection: 4/20/2018

  • The unit was found to have reversed polarity symptom. Evidence on bullet connector.

RMA-920_3

 

RMA-920_2

 

RMA-920

  • The unit was diagnosed to have a damaged control board and power board. The repair fee is $100

Check-out: 4/27/2018 Shipped via US Mail with tracking number: 9400111699000799820391