RMA Status : Inspection

Your Shipping Address:

Name : Michael Schwartz
Email : Michael.schwartz@speedyglass.com
Street Address : 7528 Sylvan Valley Way
City : Citrus Heights
State : Ca
Zip Code : 95610
Country : USA
Phone : (916) 335-6601
Product To Return : MMax Pro ESC
Problem With Product : MMax-Pro Esc
Date Purchased : 2018-02-05
Where Purchased : Amain Hobbies


RMA: 918

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Michael Schwartz
Email : Michael.schwartz@speedyglass.com
Street Address : 7528 Sylvan Valley Way
City : Citrus Heights
State : Ca
Zip Code : 95610
Country : USA
Phone : (916) 335-6601
Product To Return : MMax Pro ESC
Problem With Product : MMax-Pro Esc
Date Purchased : 2018-02-05
Where Purchased : Amain Hobbies


RMA: 918

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User Note

Check-in: 4/11/2018 1:12pm by Barbara

Inspection: 4/11/2018

  • The ESC was previously returned with RMA859. The ESC was rebuilt with brand new internals and tested.
  • The ESC was returned without problem description on the RMA form. The ESC was diagnosed to have MOSFET board damaged this time. See below photo:

IMG_6767 (1)

  • The possible cause of the MOSFET damage was reversed polarity power or improper ESC settings. To rebuild the ESC needs to replace control board, MOSFET board and capacitor module. The cost is $100. Please let us know if you wish to proceed the service.

Repair service 04/12/2018

  • ESC was rebuilt with brand new control board, MOSFET board, and capacitor module.
  • Test OK, see RMA918 testing video.