RMA Status : Check-Out

Your Shipping Address:

Name : Ben Corzette
Email : Bpcorzette@msn.com
Street Address : 715 15th st
City : Onawa
State : Iowa
Zip Code : 51040
Country : USA
Phone : (641) 799-9868
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : I sent it in to be fixed got it back still having problems with it. I talked with Ian he told me to send it back in with my motor
Date Purchased : 2018-03-05
Where Purchased : Got it used


RMA: 889

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Ben Corzette
Email : Bpcorzette@msn.com
Street Address : 715 15th st
City : Onawa
State : Iowa
Zip Code : 51040
Country : USA
Phone : (641) 799-9868
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : I sent it in to be fixed got it back still having problems with it. I talked with Ian he told me to send it back in with my motor
Date Purchased : 2018-03-05
Where Purchased : Got it used


RMA: 889

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User Note

Check-in: 3/16/2018 4:00pm by Barbara

Inspection 3/19/2018

  • Motor was no problem found. It works perfectly on motor analyzer.
  • ESC was completly damaged in both control board and MOSFET board. Possible caused by reversed polarity. See photo

IMG_6521

  • ESC capacitor module have a sign of re-soldered. see photo

IMG_6520

 

Any factory new or rebuilt ESC should have soldering in round shape and shining sueface  like shown in below photo.

IMG_6522

Based on the resoldered capacitor module, the warranty policy could decline this claim. However, we would provide this one time only grace warranty to rebuild the ESC free of charge. 

Check-out: 3/20/2018 by Barbara. USPS First Class Mail with tracking number: 9400111699000382481633