RMA Status : Check-Out

Your Shipping Address:

Name : david arneson
Email : urvaius@gmail.com
Street Address : 1515 lindsay lane
City : carson city
State : NV
Zip Code : 89706
Country : usa
Phone : (775) 291-7670
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : I was changing receivers when my speed control stopped working. it does not make sounds and only the red light will come on. it will flash sometimes and it will flash if the the blue if the receiver is off. when i try to use the programmer it will not connect. when i connect with the usb cable to the software on a pc the green light in the software will come on but the software shows not respondiing and crashes. or it just crashes . i have tried a few different cables and two different pc’s to connect. thanks
Date Purchased : 2017-03-03
Where Purchased : amain hobbies


RMA: 882

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : david arneson
Email : urvaius@gmail.com
Street Address : 1515 lindsay lane
City : carson city
State : NV
Zip Code : 89706
Country : usa
Phone : (775) 291-7670
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : I was changing receivers when my speed control stopped working. it does not make sounds and only the red light will come on. it will flash sometimes and it will flash if the the blue if the receiver is off. when i try to use the programmer it will not connect. when i connect with the usb cable to the software on a pc the green light in the software will come on but the software shows not respondiing and crashes. or it just crashes . i have tried a few different cables and two different pc’s to connect. thanks
Date Purchased : 2017-03-03
Where Purchased : amain hobbies


RMA: 882

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User Note

Check-in: 3/12/2018 by Barbara.

This unit it’s an out of warranty unit. The technician will do the inspection and provide repair suggestions afterwards.

Inspection: 3/21/2018

  • ESC was diagnosed to have a failed control board.
  • The repair fee is $40 plus return shipping for a brand new control board.

Repair: 3/22/2018

Check-out: 3/23/2018 4:47pm by Barbara

Shipped via USPS First Class with tracking number: 9400 1116 9900 0356 5358 43