RMA Status : Check-Out

Your Shipping Address:

Name : Jason Greene
Email : Jason.greent@gmail.com
Street Address : 8712 W 75th place
City : Arvada
State : CO
Zip Code : 80005
Country : Usa
Phone : (303) 565-9591
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Speed control only works intermittently. When you pull the trigger you can see the led’s work as if it is getting signal but nothing happens. Pro link will not Connect to speed control. Computer would only Connect once then never again.
Date Purchased : 2018-01-06
Where Purchased : Mhor rc


RMA: 865

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jason Greene
Email : Jason.greent@gmail.com
Street Address : 8712 W 75th place
City : Arvada
State : CO
Zip Code : 80005
Country : Usa
Phone : (303) 565-9591
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Speed control only works intermittently. When you pull the trigger you can see the led’s work as if it is getting signal but nothing happens. Pro link will not Connect to speed control. Computer would only Connect once then never again.
Date Purchased : 2018-01-06
Where Purchased : Mhor rc


RMA: 865

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User Note

Check-in: 2/19/2018 11:39am by Barbara

Invoice was not included in the package. Please send the invoice to “barbara.ho@hobbyauthority-dist.com” Without the invoice, this package cannot be considered as a warranty case. Thank you.

Inspection: 2/19/2018

  • Motor tested OK, no problem found.
  • ESC was found to have damaged MOSFET board and control board. Possible caused by reversed polarity.

IMG_6305

 

Check-out: 2/20/2018 shipped via USPS Priority Mail with tracking number: 9405511699000992742493