RMA Status : Check-Out

Your Shipping Address:

Name : JD Van Kirk
Email : doubledeucedesigns22@gmail.com
Street Address : 4122 Bledsoe Ave
City : Bremerton
State : wa
Zip Code : 98310
Country : usa
Phone : (360) 551-9142
Product To Return : MCL2005 MMax Pico 100A ESC
Problem With Product : Stopped accepting forward throttle inputs and randomly seems to shut off while driving. Tried different Esc/Receiver wire, different receivers, tried to re-flash firmware. Spoke with Team Manager, and was told to send it in.
Date Purchased : 2017-09-26
Where Purchased : Hobby Authority


RMA: 861

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : JD Van Kirk
Email : doubledeucedesigns22@gmail.com
Street Address : 4122 Bledsoe Ave
City : Bremerton
State : wa
Zip Code : 98310
Country : usa
Phone : (360) 551-9142
Product To Return : MCL2005 MMax Pico 100A ESC
Problem With Product : Stopped accepting forward throttle inputs and randomly seems to shut off while driving. Tried different Esc/Receiver wire, different receivers, tried to re-flash firmware. Spoke with Team Manager, and was told to send it in.
Date Purchased : 2017-09-26
Where Purchased : Hobby Authority


RMA: 861

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User Note

Check-in: 2/13/2018 11:50am by Barbara

Inspection: 2/13/2018

  • Control board has gate driver mismatching signal issue
  • Rebuilt ESC with brand new control board under warranty
  • Test OK. Please keep us posted if the problem remains.

Check-out: 2/16/2018 Shipped via US Mail with tracking number: 9400111699000530280118