RMA Status : Check-Out

Your Shipping Address:

Name : Dane Gengler
Email : dgengler3@gmail.com
Street Address : 3035 S 179th PLZ #266
City : Omaha
State : NE
Zip Code : 68130
Country : United States
Phone : (402) 210-1740
Product To Return : MCL2005 MMax Pico 100A ESC
Problem With Product : Per tech support, item needs to be sent in to be corrected for multiple issues. Cogging at low throttle input as well as loss of power (similar to voltage cutoff) but with plenty of battery left. Per Tech support, believe it to be a temp sensor issue even though temps were monitored and well within range.
Date Purchased : 2018-01-23
Where Purchased : AMain Hobbies


RMA: 851

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Dane Gengler
Email : dgengler3@gmail.com
Street Address : 3035 S 179th PLZ #266
City : Omaha
State : NE
Zip Code : 68130
Country : United States
Phone : (402) 210-1740
Product To Return : MCL2005 MMax Pico 100A ESC
Problem With Product : Per tech support, item needs to be sent in to be corrected for multiple issues. Cogging at low throttle input as well as loss of power (similar to voltage cutoff) but with plenty of battery left. Per Tech support, believe it to be a temp sensor issue even though temps were monitored and well within range.
Date Purchased : 2018-01-23
Where Purchased : AMain Hobbies


RMA: 851

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User Note

Check-in: 2/8/2018 by Barbara.

Please e-mail the sale’s receipt to barbara.ho@hobbyauthority-dist.com. Without the proof of purchase, the case cannot be considered as a warranty case. Thank you.

– A-main Receipt received.

Inspection and repair 2/9/2018

  • The ESC’s control board was diagnosed to have gate drivers matching issue that caused the problems.
  • Rebuilt ESC with brand new control board.
  • Check all signal and test OK. Please see RMA851 test OK video.

Check-out: 2/9/2018 Shipped via US Mail with tracking number:  9400111699000540742873