RMA Status : Check-Out

Your Shipping Address:

Name : Dean Hagins
Email : idhmaintenance@gmail.com
Street Address : 1424 east badger Rd
City : Lynden
State : Washington
Zip Code : 98264
Country : Us
Phone : (360) 319-0452
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Ran a ten minute run. I plugged it into the PC to check the settings to try to understand why the run only lasted 10 minutes. The esc would not connect to the PC. It kept saying the maclan program was unresponsive. I then tried the pro link which was unresponsive as well. At this point the esc will not function at all
Date Purchased : 2018-01-19
Where Purchased : Amain hobbies


RMA: 846

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Dean Hagins
Email : idhmaintenance@gmail.com
Street Address : 1424 east badger Rd
City : Lynden
State : Washington
Zip Code : 98264
Country : Us
Phone : (360) 319-0452
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Ran a ten minute run. I plugged it into the PC to check the settings to try to understand why the run only lasted 10 minutes. The esc would not connect to the PC. It kept saying the maclan program was unresponsive. I then tried the pro link which was unresponsive as well. At this point the esc will not function at all
Date Purchased : 2018-01-19
Where Purchased : Amain hobbies


RMA: 846

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User Note

Chekck-in: 2/5/2018 4:31pm by Barbara

Inspection and Repair 2/6/2018

  • The unit was found to have damaged fan wires that caused the ESC control board damage. See below photo.

IMG_6216

  • We replaced the damaged control board with free of charge.
  • Meanwhile, we do not recommend to use this fan anymore as it works intermittently , and could cause damage again. If you need to order a new fan, please contact us directly.
  • The ESC is tested OK with brand new control board.

Check-out: 2/8/2018 3:22pm by Barbara  Shipped via US Mail with tracking number: 9400111699000542492103