RMA Status : Check-Out

Your Shipping Address:

Name : Kaiesha Callwood-kyser
Email : Kyngbuddha@gmail.com
Street Address : 2535 sweetridge ct
City : Lithia Springs
State : Georgia
Zip Code : 30122
Country : United States
Phone : (216) 215-7422
Product To Return : WR-7701-HV
Problem With Product : Not working correctly, or activating when powered up.
Date Purchased : 2017-12-11
Where Purchased : Amainhobbies.com


RMA: 843

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Kaiesha Callwood-kyser
Email : Kyngbuddha@gmail.com
Street Address : 2535 sweetridge ct
City : Lithia Springs
State : Georgia
Zip Code : 30122
Country : United States
Phone : (216) 215-7422
Product To Return : WR-7701-HV
Problem With Product : Not working correctly, or activating when powered up.
Date Purchased : 2017-12-11
Where Purchased : Amainhobbies.com


RMA: 843

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User Note

Check-in:2/5/2018 9:37am by Barbara

Inspection: 2/8/2018

  • Test the servo with servo tester with no problem found. The power consumption, speed, and torque was within the standard.
  • The unit was tested for 30 mins. The temperature was also in standard range.
  • Please seeĀ RMA843 test OK video

Retest: 2/14/2018

  • Run the full test again to verify the servo condition.
  • Run 30 mins before taking below videos. The servo shows no fading power, speed, and no slop. The servo also centered without problem.
  • Please seeĀ RMA 843 retest video.

We will send back this RMA as a no problem found case. If you encounter issues again, we’d suggest to check BEC power source as well as radio signal. If you could take a short video to show the problem next time, it could help a lot to verify the issue.

Check-out: 2/14/2018 Shipped via US Mail with tracking number: 9400111699000516766636