RMA Status : Check-Out

Your Shipping Address:

Name : Adam Saler
Email : adam.saler@gmail.com
Street Address : 550 S 250 E
City : Santaquin
State : Utah
Zip Code : 84655
Country : US
Phone : (760) 669-2419
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : I’m shipping the esc with my motor and cables. The esc will not work or let my receiver turn on. I have tried to up date it by my computer and my phone says there is no connection. I have talked to your tech support and we have tried to down load updates but no luck, esc doesn’t work. Please help..
Date Purchased : 2017-11-27
Where Purchased : A main hobby


RMA: 826

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Adam Saler
Email : adam.saler@gmail.com
Street Address : 550 S 250 E
City : Santaquin
State : Utah
Zip Code : 84655
Country : US
Phone : (760) 669-2419
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : I’m shipping the esc with my motor and cables. The esc will not work or let my receiver turn on. I have tried to up date it by my computer and my phone says there is no connection. I have talked to your tech support and we have tried to down load updates but no luck, esc doesn’t work. Please help..
Date Purchased : 2017-11-27
Where Purchased : A main hobby


RMA: 826

« Click here to return to the home page

User Note

Check-in: 1/18/2018 1:34pm by Barbara

Inspection:

  • The return products were MMAX PRO ESC and MRR Team Edition v2 13.5T motor
  • Upon inspection of the system, although in good condition it appears that the solder from the motor has caused an issue. There is a large excess “blob” on all of the terminals creating a potential short between the rear case of the motor and the mentioned blobs. please see attached images.
  • RMA#1  RMA#3  RMA#4
  • A technician will contact the customer directly

 

1/24/2018- Repair Invoice Sent.

1/29/2018

  • Attempted to cleaned up overflowed solder on the motor. Test OK
  • Rebuilt ESC with brand new control board, MOSFET board, and capacitor module.
  • Trim all wires and solder for the customer.
  • Test OK, see RMA826 video

1/29/2018

USPS check number :
9400111699000590496139