RMA Status : Check-Out

Your Shipping Address:

Name : Brandon dropski
Email : Mistangnapkins@gmail.com
Street Address : 23508 w lynn st
City : Plainfield
State : Illinois
Zip Code : 60586
Country : United States
Phone : (630) 366-9949
Product To Return : Maclan Racing – MCL2003 MMax Pro 160A ESC
Problem With Product : Esc will not connect to pc or pro link talked to nick malato.
Date Purchased : 2017-11-24
Where Purchased : A main


RMA: 816

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Brandon dropski
Email : Mistangnapkins@gmail.com
Street Address : 23508 w lynn st
City : Plainfield
State : Illinois
Zip Code : 60586
Country : United States
Phone : (630) 366-9949
Product To Return : Maclan Racing – MCL2003 MMax Pro 160A ESC
Problem With Product : Esc will not connect to pc or pro link talked to nick malato.
Date Purchased : 2017-11-24
Where Purchased : A main


RMA: 816

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User Note

check-in: 1/12/2018 by Barbara 4:24pm PST

Please send the original receipt from A-main to barbara.ho@hobbyauthority-dist.com

Inspection: Replace the ESC control board.  After the replacing the ESC control board, ESC tested OK.

Check-out: 1/19/2018 by Barbara 3:49pm. Shipped via USPS Mail with tracking number: 9400111699000476431759

 

3/9/2018

  • The unit was returned again with CAPACITOR MODULE removed and motor wires cut directly. To avoid necessary controversy, we have the RMA policy that requires all returned ESC to have original ESC soldering wires and capacitor module in order to process the proper inspection under warranty. In this case, we would process it with one time exception.
  • Rebuilt the ESC with brand new control board ,MOSFET board, and capacitor module. Test with customer’s ProLink OK. See RMA861 motor testing video. and RMA816 ProLink testing video.

check-out: 3/12/2018 4:48pm by Barbara

Shipped via US Mail with tracking number: 9400 1116 9900 0324 6198 41