RMA Status : Check-Out

Your Shipping Address:

Name : John Irizarry
Email : Irizarry277@gmail.com
Street Address : 490 Grantland Ave
City : West Hempstead
State : New York
Zip Code : 11552
Country : USA
Phone : (917) 805-9571
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Sending in MCL3010
motor has trouble spinning. We tried with a second motor and had the same problem
Date Purchased : 2017-12-08
Where Purchased : Second hand


RMA: 810

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : John Irizarry
Email : Irizarry277@gmail.com
Street Address : 490 Grantland Ave
City : West Hempstead
State : New York
Zip Code : 11552
Country : USA
Phone : (917) 805-9571
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Sending in MCL3010
motor has trouble spinning. We tried with a second motor and had the same problem
Date Purchased : 2017-12-08
Where Purchased : Second hand


RMA: 810

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User Note

Check-in: 1/8/2018 11:00am by Barbara

Inspection: 1/8/2018

  • Returned products were a combo of MMax Pro ESC + MRR Team Edition 13.5
  • The motor was found to have overflowed solder on tab C that caused bridge in between B and C phases. See below photos.

IMG_5980 (1)IMG_5981 (1)

  • Cleaned up overflowed solder, test the motor on the motor analyzer. The motor is fine. SeeĀ RMA810 motor test video.

 

  • The ESC was found to have rewired cables. See below photos.

IMG_5967IMG_5969

  • The ESC was found to have control board and MOSFET damage possibly caused by the motor bridge and short circuit.
  • The repair fee of ESC is $100 +$5 shipping. We will replace entire internal boards.

Check-out: 1/19/2018 3:48pm by Barbara Shipped via USPS with tracking number: 9400111699000476158076