RMA Status :

Your Shipping Address:

Name : Billy Land
Email : william.land@utsa.edu
Street Address : 8311 Braun Walk
City : San Antonio
State : Texas
Zip Code : 78250
Country : USA
Phone : (931) 255-0870
Product To Return : MCL1035 MRR21.5 Team Edition V2
Problem With Product : I have only raced the motor once at the ROAR Nationals, and prior to running, I noticed that the rotor shaft must be slightly out of round, which can be seen with inconsistent gear mesh as the motor is rotated. I have tested with multiple pinions, and the problem is always evident. If I swap motors, the problem goes away, which means it is a problem with the rotor shaft being warped or out of round. I have spoken with Team manager Nick Malato, and he said the motor would be replaced.
Date Purchased : 2017-10-20
Where Purchased : Hobby Authority Distribution – Team Account


RMA: 790

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Billy Land
Email : william.land@utsa.edu
Street Address : 8311 Braun Walk
City : San Antonio
State : Texas
Zip Code : 78250
Country : USA
Phone : (931) 255-0870
Product To Return : MCL1035 MRR21.5 Team Edition V2
Problem With Product : I have only raced the motor once at the ROAR Nationals, and prior to running, I noticed that the rotor shaft must be slightly out of round, which can be seen with inconsistent gear mesh as the motor is rotated. I have tested with multiple pinions, and the problem is always evident. If I swap motors, the problem goes away, which means it is a problem with the rotor shaft being warped or out of round. I have spoken with Team manager Nick Malato, and he said the motor would be replaced.
Date Purchased : 2017-10-20
Where Purchased : Hobby Authority Distribution – Team Account


RMA: 790

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