RMA Status : Check-Out

Your Shipping Address:

Name : CHARLES WILLIAMS
Email : cwills976@yahoo.com
Street Address : 1233 BELLAIRE PLACE
City : pittsburgh
State : PA
Zip Code : 15226
Country : USA
Phone : (412) 537-0819
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : I bought this esc October 7th I was racing on Saturday and it just stopped working for no reason
Date Purchased : 2017-10-07
Where Purchased : amain


RMA: 760

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : CHARLES WILLIAMS
Email : cwills976@yahoo.com
Street Address : 1233 BELLAIRE PLACE
City : pittsburgh
State : PA
Zip Code : 15226
Country : USA
Phone : (412) 537-0819
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : I bought this esc October 7th I was racing on Saturday and it just stopped working for no reason
Date Purchased : 2017-10-07
Where Purchased : amain


RMA: 760

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User Note

Check-in: 11/29/2017 1:28pm PST by Barbara

Inspection:

  • Unit was found to have corrupted firmware. Possibly caused by voltage spike or static.
  • Flash firmware and test the ESC. Confirmed ESC is good. Please see RMA760 testing video.
  • Note: the ESC was updated to the latest firmware. Please make sure to update your ProLink to the V1.6 version firmware in order to connect to the ESC properly. CLICK HERE for reference.

Check-out: 12/4/2017  4:45pm by Barbara. Shipped via US Mail with tracking number: 9400 1116 9900 0685 8487 37