RMA Status : Communication

Your Shipping Address:

Name : Dirk Anderson
Email : dirkwa0420@yahoo.com
Street Address : 1001 4th Ave North #447
City : Nashville
State : TN
Zip Code : 37219
Country : USA
Phone : (615) 707-2779
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : ESC Smoked when hooked up to brand new 17.5 V2 Motor. This was set up just like it was in car with other motor and there was not any reverse polarity. Motor along with another Pico ESC is being sent back in same box.
Date Purchased : 2017-08-05
Where Purchased : Hobby Authority


RMA: 758

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Dirk Anderson
Email : dirkwa0420@yahoo.com
Street Address : 1001 4th Ave North #447
City : Nashville
State : TN
Zip Code : 37219
Country : USA
Phone : (615) 707-2779
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : ESC Smoked when hooked up to brand new 17.5 V2 Motor. This was set up just like it was in car with other motor and there was not any reverse polarity. Motor along with another Pico ESC is being sent back in same box.
Date Purchased : 2017-08-05
Where Purchased : Hobby Authority


RMA: 758

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User Note

Check-In: 11/22/2017 5:00pm by Barbara

Inspection

  • This unit does not match invoice date. This unit has the indication of first 2 production batches in 2016. See below photos.
  • The “Made in Taiwan” and the pink thermal pad were only produced and sold in first 2 batches in 2016. This unit does not match the invoice claimed on the RMA form.

IMG_5625IMG_5626

  • ¬†Rebuilt ESC with brand new control board, MOSFET board, capacitor module, and thermal pads.
  • Test OK, see¬†RMA758 test OK video.