RMA Status : Check-Out

Your Shipping Address:

Name : Justin Weber
Email : Awdball1@yahoo.com
Street Address : 4441 Bar Harbor Drive
City : Orlando
State : Fl
Zip Code : 32821
Country : United States
Phone : (941) 350-4425
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Unresponsive and smells like burnt electronics
Date Purchased : 2017-10-09
Where Purchased : Amain hobbies


RMA: 755

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Justin Weber
Email : Awdball1@yahoo.com
Street Address : 4441 Bar Harbor Drive
City : Orlando
State : Fl
Zip Code : 32821
Country : United States
Phone : (941) 350-4425
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Unresponsive and smells like burnt electronics
Date Purchased : 2017-10-09
Where Purchased : Amain hobbies


RMA: 755

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User Note

Check-in: 11/22/2017 5:00pm by Barbara

Inspection:

  • Motor showed 2 slots burnt with a sign of overheat or incorrect phase connection.  Rebuild motor with new stator.
  • Test OK. See RMA755 motor test video
  • ESC showed permanent damage on MOSFET board due to motor short circuit. Rebuild ESC with new boards.
  • Test OK. See RMA755 ESC test video
  • The returned ESC and motor have bullet connectors on it. We’d suggest to avoid using all black or at least color it to avoid motor connection error.

Check-out: 12/4/2017 4:42pm by Barbara. Shipped via US Mail with tracking number:9400 1116 9900 0685 8411 03