RMA Status : Check-Out

Your Shipping Address:

Name : Ronald DePoto
Email : tazz888@hotmail.com
Street Address : 10 Backes Court
City : Wallingford
State : CT
Zip Code : 06492
Country : USA
Phone : (203) 619-3242
Product To Return : Xpert – M1 MM-3301-HV
Problem With Product : New esc out of the box. Motor will not run unless “bump started” by either pushing vehicle while on the ground or nudging the pinion gear. When motor is brought to a stop the same needs to be done to get it going again. Tested esc with two known good Maclan motors (17.5 and 7.5) with the same results. Connected motors to another Maclan esc that I own and they operate properly, pointing to the MMax Pro in question as being the faulty item.
Date Purchased : 2017-10-14
Where Purchased : A- Main Hobbies


RMA: 738

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Ronald DePoto
Email : tazz888@hotmail.com
Street Address : 10 Backes Court
City : Wallingford
State : CT
Zip Code : 06492
Country : USA
Phone : (203) 619-3242
Product To Return : Xpert – M1 MM-3301-HV
Problem With Product : New esc out of the box. Motor will not run unless “bump started” by either pushing vehicle while on the ground or nudging the pinion gear. When motor is brought to a stop the same needs to be done to get it going again. Tested esc with two known good Maclan motors (17.5 and 7.5) with the same results. Connected motors to another Maclan esc that I own and they operate properly, pointing to the MMax Pro in question as being the faulty item.
Date Purchased : 2017-10-14
Where Purchased : A- Main Hobbies


RMA: 738

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User Note

Inspection:

  • ESC control board tested OK. ESC MOSFET board shows MOSFET damage, possibly caused by improper power input. See photo.

IMG_5533

Check-out: 11/14/2017 2:53pm by Barbara. Shipped via US Mail with tracking number: 9400111699000086618496