RMA Status : Check-Out

Your Shipping Address:

Name : Daniel Borjon
Email : dnlborjon@yahoo.com
Street Address : 5080 RIce Ct
City : San Jose
State : CA
Zip Code : 95111
Country : US
Phone : (408) 813-0975
Product To Return : Xpert – M1 MM-3301-HV
Problem With Product : Excessive play
Date Purchased : 2017-10-16
Where Purchased : J2RC


RMA: 728

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Daniel Borjon
Email : dnlborjon@yahoo.com
Street Address : 5080 RIce Ct
City : San Jose
State : CA
Zip Code : 95111
Country : US
Phone : (408) 813-0975
Product To Return : Xpert – M1 MM-3301-HV
Problem With Product : Excessive play
Date Purchased : 2017-10-16
Where Purchased : J2RC


RMA: 728

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User Note

Check-in: 10/27/2017 1:30pm By Barbara

Communication:

  • The unit was returned without date of purchase. The serial sticker on the servo indicates a production record in the year of 2015.
  • Inspect the servo and found no problem in electronics, the main gear (or the bearing on top case) shows unbalance play caused by impact over certain period of usage.
  • This case is not covered by warranty. We suggest the customer to order a new gear set.  We can help to change the gears. Please order in below link and inform us with your order number. Thanks!!

http://hobby-square.com/xpert-rc-xgs71720-servo-replacement-gear-set/

Check out: Return back to the customer. Shipped with RMA#727 via US Mail (Tracking number: 9400 1116 9900 0006 6745 88)