RMA Status : Communication

Your Shipping Address:

Name : Chris Yoing
Email : Txdsnakeskinz@yahoo.com
Street Address : Po Box 75071
City : Charleston
State : WV
Zip Code : 25375
Country : USA
Phone : (304) 546-8262
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : I am sending 2…. the first will not hold bond. I have updated to newest version as well. The second (an X marked on the bottom) will not stay on. I tried
with and without switch Also sending prolink. Updated it via pc panel. Once completed.. it went blank and won’t come back on.
Date Purchased : 2017-07-28
Where Purchased : Hobby authority


RMA: 726

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Chris Yoing
Email : Txdsnakeskinz@yahoo.com
Street Address : Po Box 75071
City : Charleston
State : WV
Zip Code : 25375
Country : USA
Phone : (304) 546-8262
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : I am sending 2…. the first will not hold bond. I have updated to newest version as well. The second (an X marked on the bottom) will not stay on. I tried
with and without switch Also sending prolink. Updated it via pc panel. Once completed.. it went blank and won’t come back on.
Date Purchased : 2017-07-28
Where Purchased : Hobby authority


RMA: 726

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User Note

Check-in: 10/26/2017 12:56pm by Barbara ho

Inspection:

1. Both units have motor wires removed. Please note it will affect factory warranty.

2. Tested both units. Both units were not updated per customer’s statement. Both units were still with original firmware.

3. Tested both units and found no problem. See RMA 726 unit #1 video   and RMA 726 unit #2 video