RMA Status : Check-Out

Your Shipping Address:

Name : Brock Ratliff
Email : tmctechbdr@gmail.com
Street Address : 8912 Bluehill DR.
City : Belews Creek
State : North Carolina
Zip Code : 27009
Country : United States of America
Phone : (336) 745-0247
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : flashing red and blue lights. not sure if it’s taking calibration. tried new software update but doing the same thing. Note did not receive unit until first week of April due to back order.
Date Purchased : 2017-03-10
Where Purchased : Amain Hobbies


RMA: 710

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Brock Ratliff
Email : tmctechbdr@gmail.com
Street Address : 8912 Bluehill DR.
City : Belews Creek
State : North Carolina
Zip Code : 27009
Country : United States of America
Phone : (336) 745-0247
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : flashing red and blue lights. not sure if it’s taking calibration. tried new software update but doing the same thing. Note did not receive unit until first week of April due to back order.
Date Purchased : 2017-03-10
Where Purchased : Amain Hobbies


RMA: 710

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User Note

Check-in: 10/2/2017 9:30am by Barbara.

This item is an out-of-warranty item by date. The warranty period for MMAX Pro is 120 days. We will still do the inspection first.

Inspection: 10/4/2017

  • Visual inspection on MOSFET board OK
  • The firmware shows corruption and not able to be re-flashed.
  • Perform a low level HEX file flash and the control board was recovered.
  • Test ESC again and no problem found after HEX re-flash.
  • See video¬†RMA 710

Check-out: 10/6/2017  Shipped via US Mail with tracking number: 9400 1116 9900 0732 4985 71