RMA Status : Check-Out

Your Shipping Address:

Name : Geoffrey Keyser
Email : geoffreykeyser@yahoo.com
Street Address : 5415 Cromer Place
City : Woodland Hills
State : CA
Zip Code : 91367
Country : USA
Phone : (818) 631-3350
Product To Return : Xpert – M1 MM-3301-HV
Problem With Product : Once calibrated, no throttle or brake response.
Date Purchased : 2017-08-22
Where Purchased : SCVRC raceway


RMA: 689

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Geoffrey Keyser
Email : geoffreykeyser@yahoo.com
Street Address : 5415 Cromer Place
City : Woodland Hills
State : CA
Zip Code : 91367
Country : USA
Phone : (818) 631-3350
Product To Return : Xpert – M1 MM-3301-HV
Problem With Product : Once calibrated, no throttle or brake response.
Date Purchased : 2017-08-22
Where Purchased : SCVRC raceway


RMA: 689

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User Note

Check-in: 2/13/2018 11:54am by Barbara

2/14/2018

  • The ESC was diagnosed to have corrupted firmware. The hardware was still in good condition.
  • We flashed the firmware to the latest version. Test OK! SeeĀ RMA 689 testing video.

Check-out: 2/16/2018 Shipped via USPS Express with tracking number: 9470111699000516665518