RMA Status : Inspection

Your Shipping Address:

Name : Jan Kairuz
Email : juzkai@aol.com
Street Address : 1225 Fritz Cove Rd
City : Juneau
State : AK
Zip Code : 99801
Country : USA
Phone : (907) 723-7516
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : ESC not working
Date Purchased : 2017-02-16
Where Purchased : Amain


RMA: 686

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jan Kairuz
Email : juzkai@aol.com
Street Address : 1225 Fritz Cove Rd
City : Juneau
State : AK
Zip Code : 99801
Country : USA
Phone : (907) 723-7516
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : ESC not working
Date Purchased : 2017-02-16
Where Purchased : Amain


RMA: 686

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User Note

Check-in: 8/22/2017 5:00pm PST by Barbara

Inspection by tech department: 8/23/2017

  • Unit was found to have re-wired capacitor module and all all cables with iron that did not provide enough heat.
  • The wrap on capacitor module was also removed. Please see below photos.

IMG_4776 IMG_4777

  • Test the ESC as is, no problem found. The ESC works OK. Please seeĀ RMA 686 video.
  • We’d suggest the customer to replace the capacitor module with proper wrap protection. We’d also suggest the customer to utilize a better quality soldering service to rewire the cables.

 

Repair: 8/24/2017