RMA Status : Check-Out

Your Shipping Address:

Name : Alfredo Olguin (Hi-Tech Hobbies)
Email : alfredo_olguin@hotmail.com
Street Address : 3512 Massey Ridge Court
City : Raleigh
State : North Carolina (NC)
Zip Code : 27616
Country : United States
Phone : (919) 449-0651
Product To Return : MCL2002 Diamondback 120A ESC
Problem With Product : Will not accept calibration, car goes half the speed it normally went, spoke several times with Ian, and he told me to send the ESC back for firmware update, and calibration.
Date Purchased : 2016-11-21
Where Purchased : Hobby Authority


RMA: 661

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Alfredo Olguin (Hi-Tech Hobbies)
Email : alfredo_olguin@hotmail.com
Street Address : 3512 Massey Ridge Court
City : Raleigh
State : North Carolina (NC)
Zip Code : 27616
Country : United States
Phone : (919) 449-0651
Product To Return : MCL2002 Diamondback 120A ESC
Problem With Product : Will not accept calibration, car goes half the speed it normally went, spoke several times with Ian, and he told me to send the ESC back for firmware update, and calibration.
Date Purchased : 2016-11-21
Where Purchased : Hobby Authority


RMA: 661

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User Note

Check-in: 7/13/2017 2:20pm by Barbara

Inspection: 7/18/2017

  • Unit was found to have firmware corruption
  • Flash firmware and test OK

Check-Out: 7/19/2017 2:32pm by Barbara Shipped via US Mail with tracking number: 9400111699000950323341