RMA Status : Check-Out

Your Shipping Address:

Name : Jason Watt
Email : jason_watt@mss-in.com
Street Address : 317 Hawthorne Dr
City : Princeton
State : IN
Zip Code : 47670
Country : USA
Phone : (812) 304-0223
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Will not function correctly – battery was plugged up with reverse polarity by accident – also have a 80a diamondback and 120a diamondback that loose calibration after every battery is changed out
Date Purchased : 2017-06-01
Where Purchased : Facebook – was brand new – Purchased from Chris Gawith


RMA: 660

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jason Watt
Email : jason_watt@mss-in.com
Street Address : 317 Hawthorne Dr
City : Princeton
State : IN
Zip Code : 47670
Country : USA
Phone : (812) 304-0223
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Will not function correctly – battery was plugged up with reverse polarity by accident – also have a 80a diamondback and 120a diamondback that loose calibration after every battery is changed out
Date Purchased : 2017-06-01
Where Purchased : Facebook – was brand new – Purchased from Chris Gawith


RMA: 660

« Click here to return to the home page

User Note

Check-in: 7/27/2017  12:53pm by Barbara

Repair invoice will be sent after the technician has determined the parts which have to be repaired.

Inspection: 7/27/2017

  • Unit was found to have unwrapped positive power side connector with poor soldering. Please see below photos:

IMG_4514 IMG_4515

  • MOSFET power board was found to have damages caused by reversed polarity power input. Please see below photos:

FullSizeRender (6) FullSizeRender (7)

  • The unit needs to replace MOSFET power board and capacitor module. The repair fee is $80.

8/7/2017

  • Rebuild the ESC with brand new MOSFET board and capacitor module
  • Test OK. Please review RMA660 Video

Check-Out: 8/8/2017 Shipped via US Mail with tracking number: 9400 1116 9900 0389 7211 90