RMA Status : Check-Out

Your Shipping Address:

Name : Jason Allen
Email : jason.allen@unionbank.com
Street Address : 9941 Young Drive, Apt B
City : Beverly Hills
State : CA
Zip Code : 90212
Country : United States
Phone : (805) 760-1344
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Need Repair: 2 ESC’s. My fault. Plugged in backwards. Spoke with Nick regarding this.
Date Purchased : 2017-05-23
Where Purchased : Amain hobbies


RMA: 641

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jason Allen
Email : jason.allen@unionbank.com
Street Address : 9941 Young Drive, Apt B
City : Beverly Hills
State : CA
Zip Code : 90212
Country : United States
Phone : (805) 760-1344
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Need Repair: 2 ESC’s. My fault. Plugged in backwards. Spoke with Nick regarding this.
Date Purchased : 2017-05-23
Where Purchased : Amain hobbies


RMA: 641

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User Note

Check-in: 6/19/2017 10:30am by Barbara

Inspection:

 

Unit #1

  • Unit was found to have modified capacitor module with damaged MOSFET boards. Please see below photos.

IMG_4230IMG_4229

FullSizeRender (3)

  • Replace with brand new MOSFET board and capacitor module and test OK. Please see RMA 641 unit #1 video
  • May we suggest the customer not to modify the capacitor module to avoid overheat on the power board.

 

Unit #2

  • Unit was found to have all wires re-soldered with some soldering quality concerns. Please see below photos.

IMG_4233IMG_4234

  • The MOSFET board was found damaged. Please see below photo

FullSizeRender (4)

Check-out: 6/20/2017 by Barbara. Shipped with US mail with tracking number:  9405511699000565713271