RMA Status : Check-Out

Your Shipping Address:

Name : David Maffucci
Email : david@visionarycomputer.net
Street Address : 29 Bissell Street
City : Lakeville
State : CT
Zip Code : 06039
Country : USA
Phone : (860) 309-6550
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Only used it 5 times! Worked once last night then I plugged in a fresh battery. As soon as I did the motor started making noise even though it was switched off. Then SMOKE started coming out of the MOTOR. I unplugged, everything was hot. I called the Track owner over, he tried it and said the motor was “fried” and that it also “killed” my ESC. Please help!
Date Purchased : 2017-03-13
Where Purchased : Amain Hobbies


RMA: 637

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : David Maffucci
Email : david@visionarycomputer.net
Street Address : 29 Bissell Street
City : Lakeville
State : CT
Zip Code : 06039
Country : USA
Phone : (860) 309-6550
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Only used it 5 times! Worked once last night then I plugged in a fresh battery. As soon as I did the motor started making noise even though it was switched off. Then SMOKE started coming out of the MOTOR. I unplugged, everything was hot. I called the Track owner over, he tried it and said the motor was “fried” and that it also “killed” my ESC. Please help!
Date Purchased : 2017-03-13
Where Purchased : Amain Hobbies


RMA: 637

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User Note

Check-in: 6/5/2017 3:21pm by Barbara

Inspection:

  • Motor has 2-slot burnt. Rebuilt with brand new stator, sensor unit, and rotor. Test OK.
  • ESC has MOSFET board damaged. Rebuilt with brand new MOSFET board and capacitor module. Test OK.

Check- out: 6/6/2017 2:54Pm by Barbara. Shipped via US Mail with tracking number: 9400111699000440684976