RMA Status : Check-Out

Your Shipping Address:

Name : Jason Christie
Email : jasonsamson.christie@gmail.com
Street Address : 1904 E Allegro st
City : Houston
State : Texas
Zip Code : 77080
Country : USA
Phone : (763) 258-9542
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Sent in RMA 633 and was repaired. I got the ESC back and installed it back into my XB4, soldered everything back up and am still having the same issue. Talked to a tech went through a trouble shoot, reflashed the software and still the same cogging at starting position of throttle. If the motor is spun and then given throttle the motor will spin.
Date Purchased : 2017-05-07
Where Purchased : AMAIN


RMA: 635

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jason Christie
Email : jasonsamson.christie@gmail.com
Street Address : 1904 E Allegro st
City : Houston
State : Texas
Zip Code : 77080
Country : USA
Phone : (763) 258-9542
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Sent in RMA 633 and was repaired. I got the ESC back and installed it back into my XB4, soldered everything back up and am still having the same issue. Talked to a tech went through a trouble shoot, reflashed the software and still the same cogging at starting position of throttle. If the motor is spun and then given throttle the motor will spin.
Date Purchased : 2017-05-07
Where Purchased : AMAIN


RMA: 635

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User Note

Check-In: 5/30/2017 3:50pm by Barbara

Inspection:

  • Control board gate driver damaged.
  • Replaced with new control board
  • Test again to confirm problem fixed. Please see RMA 635 Video

Check-out: 5/31/2017 3:34pm by Barbara. Shipped via US Mail with tracking number: 9400111699000461724842