RMA Status : Check-Out

Your Shipping Address:

Name : Rob martin
Email : Deepdishcivic@aol.com
Street Address : 301 chicora rd
City : Butler
State : Pa
Zip Code : 16001
Country : Usa
Phone : (412) 721-3446
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : The one speedo caught on fire as soon as I plugged in the battery. The second one has steering and no throttle
Date Purchased : 2017-03-15
Where Purchased : 03/15/2017


RMA: 618

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Rob martin
Email : Deepdishcivic@aol.com
Street Address : 301 chicora rd
City : Butler
State : Pa
Zip Code : 16001
Country : Usa
Phone : (412) 721-3446
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : The one speedo caught on fire as soon as I plugged in the battery. The second one has steering and no throttle
Date Purchased : 2017-03-15
Where Purchased : 03/15/2017


RMA: 618

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User Note

Check-in: 4/21/2017 1:33pm by Barbara

Inspection:

Unit #1

  • Open case and found missing thermal pads under CPU control board.  See below photo
  • 51450332301__89A86AC7-5291-4DC9-AC5B-15749C4E1902
  • Control board was checked and confirmed not working
  • Replace control board and test OK, see below video
  • RMA 618 unit #1 video

Unit #2

  • Unit shows shorted MODFET boards that caused overheat to entire unit.
  • Rebuilt entire unit with all new control board and MOSFET board with new case and capacitor module.
  • Test OK. Please see below video.
  • RMA 618 unit #2 video

Check-out: 4/24/2017 2:30pm by Barbara.  It is shipped via US Mail with tracking number: 9400111699000659123068