RMA Status : Check-Out

Your Shipping Address:

Name : Joseph Conley
Email : Joeconley48@yahoo.com
Street Address : 15 Pipeline Rd
City : Windham
State : Maine
Zip Code : 04062
Country : USA
Phone : (207) 317-1321
Product To Return : Xpert – M1 MM-3301-HV
Problem With Product : worked fine for 3 packs then would not find neutral, now will not even power up. Was a gift and have no receipt. i did speak with a rep who tried to help me but he said to send in request.
Date Purchased : 2016-12-25
Where Purchased : December 2016


RMA: 612

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Joseph Conley
Email : Joeconley48@yahoo.com
Street Address : 15 Pipeline Rd
City : Windham
State : Maine
Zip Code : 04062
Country : USA
Phone : (207) 317-1321
Product To Return : Xpert – M1 MM-3301-HV
Problem With Product : worked fine for 3 packs then would not find neutral, now will not even power up. Was a gift and have no receipt. i did speak with a rep who tried to help me but he said to send in request.
Date Purchased : 2016-12-25
Where Purchased : December 2016


RMA: 612

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User Note

Check-in: 4/19/2017 1:30pm by Barbara

Purchased receipt was not found in the package. Please reply the e-mail from barbara.ho@hobbyauthority-dist.com. Thank you!

Inspection:

  • Firmware corruption
  • Updated firmware to version V1.9
  • Test OK

Check-out: 4/25/2017 4:27pm by Barbara. Shipped via US Mail with tracking number: 9400 1116 9900 0653 5599 00