RMA Status : Check-Out

Your Shipping Address:

Name : Michael & Evan Bowers
Email : Whozat1970@yahoo.com
Street Address : 68 Hemlock Drive
City : Spring Brook twp.
State : Pennsylvania
Zip Code : 18444
Country : US
Phone : (570) 575-2290
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Our error. Leads on new battery were opposite than our other packs. Didn’t tell Evan in time. He hooked it up and it popped, confused and he hit it again. It worked for a few weeks after that but had some little glitches in that time. Finally quit last weekend. Powered up, revved in the air, put on track and then cogging effect. Changed 3 sensor wires and another motor with same outcome. Feel terrible about it.
Date Purchased : 2016-11-16
Where Purchased : Hobby Authority Distribution


RMA: 582

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Michael & Evan Bowers
Email : Whozat1970@yahoo.com
Street Address : 68 Hemlock Drive
City : Spring Brook twp.
State : Pennsylvania
Zip Code : 18444
Country : US
Phone : (570) 575-2290
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Our error. Leads on new battery were opposite than our other packs. Didn’t tell Evan in time. He hooked it up and it popped, confused and he hit it again. It worked for a few weeks after that but had some little glitches in that time. Finally quit last weekend. Powered up, revved in the air, put on track and then cogging effect. Changed 3 sensor wires and another motor with same outcome. Feel terrible about it.
Date Purchased : 2016-11-16
Where Purchased : Hobby Authority Distribution


RMA: 582

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User Note

Check-In: 2/23/2017 3:27pm PST by Barbara

Inspection: 2/23/2017

  • Unit was found to have changed power wires
  • Unit was not able to drive motor while control board seems to be OK
  • Open the case and found the MOSFET board has a sign of overheat or reversed power damage, see below photos
  • Repair with brand new MOSFET board. Barbara will contact you for the cost of repair.
  • PS. we suggest not to change the wires to over overheat on the MOSFET board solder balls. (potential damage cause)

IMG_3147IMG_3146IMG_3145IMG_3144

 

Check-out: 2/24/2017 Shipped via USPS Mail with tracking number: 9400111699000767578958