RMA Status : Check-Out

Your Shipping Address:

Name : Lane Grippy
Email : lgrippy@hotmail.com
Street Address : 5826 N 64th Ave
City : Glendale
State : Arizona
Zip Code : 85301
Country : U.S.A
Phone : (602) 402-7479
Product To Return : SM-7701-HV
Problem With Product : stopped working after going through moderate water
Date Purchased : 2016-12-31
Where Purchased : Amain hobbies


RMA: 561

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Lane Grippy
Email : lgrippy@hotmail.com
Street Address : 5826 N 64th Ave
City : Glendale
State : Arizona
Zip Code : 85301
Country : U.S.A
Phone : (602) 402-7479
Product To Return : SM-7701-HV
Problem With Product : stopped working after going through moderate water
Date Purchased : 2016-12-31
Where Purchased : Amain hobbies


RMA: 561

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User Note

Check-in: 2/3/2017 3:00pm by Barbara

Inspection:

  • Open servo case to inspect if there’s water damage, did not see a sign of water mark, see attached photos.

IMG_3041[1]IMG_3042[1]IMG_3044[1]

 

  • Tested the servo on the bench for 30 mins without failure. See video¬†IMG_3045[1]
  • We suspect there’s water damage in customer’s other device that caused the servo stop working. Suggest the customer to double check.
  • This is a no problem found case.

Check-Out: Shipped via USPS First Class with tracking number: 9400 1116 9900 0130 4518 57