RMA Status : Check-Out

Your Shipping Address:

Name : Coty Thomson
Email : syn2347@gmail.com
Street Address : 25119 97th Place South
City : Kent
State : WA
Zip Code : 98030
Country : United States
Phone : (509) 370-9593
Product To Return : MCL2001 Diamondback 80A ESC
Problem With Product : Already spoke to Nick. This ESC will show it’s communicating with the controller. But will not move the motor. We tested a new motor to the ESC and the problem was the same. No motor movement.
Date Purchased : 2016-09-26
Where Purchased : Galaxy Hobby


RMA: 511

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Coty Thomson
Email : syn2347@gmail.com
Street Address : 25119 97th Place South
City : Kent
State : WA
Zip Code : 98030
Country : United States
Phone : (509) 370-9593
Product To Return : MCL2001 Diamondback 80A ESC
Problem With Product : Already spoke to Nick. This ESC will show it’s communicating with the controller. But will not move the motor. We tested a new motor to the ESC and the problem was the same. No motor movement.
Date Purchased : 2016-09-26
Where Purchased : Galaxy Hobby


RMA: 511

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User Note

Check-in: 10/19/2016 4:02PM by Barbara

Check-out: 10/26/2016 3:05PM by Barbara. Shipped via USPS First Class with tracking number:  9400111699000658500976

Technician Nick has called and spoke with the customer. Customer understands how to set up the esc and the motor properly. A Replacement was sent.