RMA Status : Check-Out

Your Shipping Address:

Name : Hobby Hut Models
Email : hobbhtu@acsol.net
Street Address : 811 N. 12TH ST.
City : Grand Junction
State : Colorado
Zip Code : 81501
Country : USA
Phone : (970) 242-8761
Product To Return : Xpert – M1 MM-3301-HV
Problem With Product : as per phone conversation wouldn’t calibrate; blinking red then blue tried programming card talked to SK Motion then to you.
Date Purchased : 2016-07-13
Where Purchased : Diamond 80 esc


RMA: 510

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Hobby Hut Models
Email : hobbhtu@acsol.net
Street Address : 811 N. 12TH ST.
City : Grand Junction
State : Colorado
Zip Code : 81501
Country : USA
Phone : (970) 242-8761
Product To Return : Xpert – M1 MM-3301-HV
Problem With Product : as per phone conversation wouldn’t calibrate; blinking red then blue tried programming card talked to SK Motion then to you.
Date Purchased : 2016-07-13
Where Purchased : Diamond 80 esc


RMA: 510

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User Note

Check-in: 10/11/2016 4:32 PM by Barbara

Communication: 10/14/2016

  • Updated firmware to version A19
  • Tested with Airtronics radio with no problem found. Please see RMA 510 video
  • Our technical manager, Nick, will give you a call to discuss this case.

Check-Out: 10/25/2016 1:33 PM by Barbara  It is shipped via US Mail with tracking number: 9400111699000683667408

Technician Nick has spoken with the customer and customer understands the unit is working and will make sure the setting is correct for further usage.