RMA Status : Check-Out

Your Shipping Address:

Name : Michael Hamm
Email : michael8hamm@gmail.com
Street Address : 7425 N. Ridge Apt 1G
City : Chicago
State : Illinois
Zip Code : 60645
Country : USA
Phone : (312) 316-9451
Product To Return : Maclan Racing – MCL2002 Diamondback 120A ESC
Problem With Product : MCL2002 Diamondback 120A ESC COMBO with MCL1003 MX550 3500Kv motor
No forward or reverse reponse after only 3 lipo packs (2S lipo). After speaking with Nick about this issue he said it sounds like board in the ESC is bad.
Date Purchased : 2016-08-15
Where Purchased : Amain Order #2609034 placed Aug 15 2016 at 7:10 PM


RMA: 495

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Michael Hamm
Email : michael8hamm@gmail.com
Street Address : 7425 N. Ridge Apt 1G
City : Chicago
State : Illinois
Zip Code : 60645
Country : USA
Phone : (312) 316-9451
Product To Return : Maclan Racing – MCL2002 Diamondback 120A ESC
Problem With Product : MCL2002 Diamondback 120A ESC COMBO with MCL1003 MX550 3500Kv motor
No forward or reverse reponse after only 3 lipo packs (2S lipo). After speaking with Nick about this issue he said it sounds like board in the ESC is bad.
Date Purchased : 2016-08-15
Where Purchased : Amain Order #2609034 placed Aug 15 2016 at 7:10 PM


RMA: 495

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User Note

Communication:

  • We tested the unit and found no problem
  • Updated the firmware to the latest V1.9 and tested again.
  • Please see attached video¬†RMA495

Check-Out: 10/4/2016 3:18PM by Barbara. It was shipped via US Mail with tracking number: 9400111699000051608972