RMA Status : Communication

Your Shipping Address:

Name : Daniel Borjon
Email : dnlborjon@yahoo.com
Street Address : 5080 Rice Ct
City : San Jose
State : CA
Zip Code : 95111
Country : USA
Phone : (408) 813-0975
Product To Return : PI-3431
Problem With Product : Excessive play, even after rebuild.
Date Purchased : 2016-03-07
Where Purchased : Amainhobbies


RMA: 492

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Daniel Borjon
Email : dnlborjon@yahoo.com
Street Address : 5080 Rice Ct
City : San Jose
State : CA
Zip Code : 95111
Country : USA
Phone : (408) 813-0975
Product To Return : PI-3431
Problem With Product : Excessive play, even after rebuild.
Date Purchased : 2016-03-07
Where Purchased : Amainhobbies


RMA: 492

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User Note

Check-in: 9/19/2016 4:19pm PST by Barbara Ho

Inspection:

  • The play was caused by improper installation of main shaft
  • Replaced main shaft and bearing and rebuilt the gears properly
  • Tested OK