RMA Status : Check-Out

Your Shipping Address:

Name : Parker McBrier
Email : Parkermcbrier@yahoo.com
Street Address : 395 n Virginia street
City : Salt Lake City
State : UT
Zip Code : 84103
Country : United States
Phone : (801) 403-6111
Product To Return : MCL2002 Diamondback 120A ESC
Problem With Product : Won’t go into calibration mode. When it was new in box, I had difficulty entering calibration mode. I spoke with nick about the difficulty. Finally one time, after many tries and no changes it worked. Worked until about 3 weeks ago or so, and it randomly entered calibration mode, friend was holding transmitter (Traxxas tq1), and miscalibrated. Now, I can’t get it to go into calibration mode. Set transmitter to default setting, no luck. Tried with airtronics mkv system, no luck, tried with associated rival radio system no luck. Keeps doing its startup beeps and is miscalibrated.
Have spoken to nick a couple of times and he recommended I send it in. Will send copy of invoice from amain to above email address.
Per nick, I am only including the speed control and not the motor.
Date Purchased : 2016-04-25
Where Purchased : Amain hobbies


RMA: 490

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Parker McBrier
Email : Parkermcbrier@yahoo.com
Street Address : 395 n Virginia street
City : Salt Lake City
State : UT
Zip Code : 84103
Country : United States
Phone : (801) 403-6111
Product To Return : MCL2002 Diamondback 120A ESC
Problem With Product : Won’t go into calibration mode. When it was new in box, I had difficulty entering calibration mode. I spoke with nick about the difficulty. Finally one time, after many tries and no changes it worked. Worked until about 3 weeks ago or so, and it randomly entered calibration mode, friend was holding transmitter (Traxxas tq1), and miscalibrated. Now, I can’t get it to go into calibration mode. Set transmitter to default setting, no luck. Tried with airtronics mkv system, no luck, tried with associated rival radio system no luck. Keeps doing its startup beeps and is miscalibrated.
Have spoken to nick a couple of times and he recommended I send it in. Will send copy of invoice from amain to above email address.
Per nick, I am only including the speed control and not the motor.
Date Purchased : 2016-04-25
Where Purchased : Amain hobbies


RMA: 490

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User Note

Check-in: 9/21/2016 3:06pm PST by Barbara

Inspection: 9/28/2016

  • Re-flashed ESC firmware with latest version V1.9
  • Tested OK. Please see video RMA490

Check-Out: 9/29/2016 by Barbara Ho through USPS First Class with tracking number: 9400111699000214679467