RMA Status : Check-Out

Your Shipping Address:

Name : Daniel Borjon
Email : dnlborjon@yahoo.com
Street Address : 5080 Rice Ct
City : San Jose
State : CA
Zip Code : 95111
Country : United States
Phone : (408) 813-0975
Product To Return : MCL1016 MRR17.5T
Problem With Product : Lack of power.
Would like to have tested
Date Purchased : 2016-03-01
Where Purchased : J2rc racing


RMA: 465

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Daniel Borjon
Email : dnlborjon@yahoo.com
Street Address : 5080 Rice Ct
City : San Jose
State : CA
Zip Code : 95111
Country : United States
Phone : (408) 813-0975
Product To Return : MCL1016 MRR17.5T
Problem With Product : Lack of power.
Would like to have tested
Date Purchased : 2016-03-01
Where Purchased : J2rc racing


RMA: 465

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User Note

Check-in: 7/1/2016 3:27PM PST by Barbara

Inspection: 7/5/2016

  • Inspected the motor on all compoments
    • Stator is within the range of IR
    • Rotor is within the range of strength, not affected by the high heat
    • Sensor unit reads all correct signal
    • Found the timing was set at low side
  • Rebuilt the motor and tuned in at the max performance.  We suggest the customer to try again with the timing we tuned as shown on below photo.
  • RMA465

Check-Out: 7/7/2016 by Barbara Shipped with motor order via USPS First Class with tracking number: 9400111699000362557891