RMA Status : Check-Out

Your Shipping Address:

Name : Brian Shaw
Email : tracktimeraceway@outlook.com
Street Address : 54 Marshall Hill RD
City : West MIlford
State : nj
Zip Code : 07480
Country : USA
Phone : (201) 306-6621
Product To Return : G0011 TS120 ESC
Problem With Product : Forward stopped working
Date Purchased : 2016-03-21
Where Purchased : Tracktime Raceway


RMA: 438

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Brian Shaw
Email : tracktimeraceway@outlook.com
Street Address : 54 Marshall Hill RD
City : West MIlford
State : nj
Zip Code : 07480
Country : USA
Phone : (201) 306-6621
Product To Return : G0011 TS120 ESC
Problem With Product : Forward stopped working
Date Purchased : 2016-03-21
Where Purchased : Tracktime Raceway


RMA: 438

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User Note

Check-in: 5/25/2016 1:52PM by Barbara

Communication:

We are not able to inspect a unit that has removed capacitor module. The capacitor module is part of the ESC.  It should come back with the ESC as when it was having problem, so we could inspect if the capacitor module was soldered properly.

Unfortunately , we will decline warranty cases in the future if an ESC was not returned in a complete platform.

Trade-in program offered.

Check out: 6/20/2016 by Barbara. Shipped via USPS Priority Mail with tracking number: 9405511699000947218349