RMA Status : Inspection

Your Shipping Address:

Name : Jeff Dubes
Email : jeff@falconhobbysupply.com
Street Address : 2875 N. Dirksen Pkwy
City : Springfield
State : il
Zip Code : 62702
Country : USA
Phone : (217) 544-1850
Product To Return : WR-6601-HV
Problem With Product : Brand new never been ran, just turned on.
Installed in a new Truck and makes a bad sound when powered on.
Once or twice it worked but then stops and now just makes bad sound, like motor is bad or something.
When put on the tester it also made a load sound like motor or something was working hard but doing nothing and would move left and right and now it just makes a bad sound.
Date Purchased : 2016-02-26
Where Purchased : Falcon Hobby Supply


RMA: 433

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jeff Dubes
Email : jeff@falconhobbysupply.com
Street Address : 2875 N. Dirksen Pkwy
City : Springfield
State : il
Zip Code : 62702
Country : USA
Phone : (217) 544-1850
Product To Return : WR-6601-HV
Problem With Product : Brand new never been ran, just turned on.
Installed in a new Truck and makes a bad sound when powered on.
Once or twice it worked but then stops and now just makes bad sound, like motor is bad or something.
When put on the tester it also made a load sound like motor or something was working hard but doing nothing and would move left and right and now it just makes a bad sound.
Date Purchased : 2016-02-26
Where Purchased : Falcon Hobby Supply


RMA: 433

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User Note

Check-in: 5/11/2016 1:50PM  by Barbara

Inspection: 5/17/2016

  • Unit was inspected to confirm a DOA case
  • Replace with new unit