RMA Status : Check-Out

Your Shipping Address:

Name : HobbyTown
Email : htumobile@bellsouth.net
Street Address : 312-Q Schillinger Rd
City : Mobile
State : AL
Zip Code : 36608
Country : USA
Phone : (251) 633-8446
Product To Return : Xpert – SI-2201
Problem With Product : Servo is very rough out of the box, it does not make the usual digital servo noise.
Date Purchased : 2016-04-17
Where Purchased : HobbyTown


RMA: 427

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : HobbyTown
Email : htumobile@bellsouth.net
Street Address : 312-Q Schillinger Rd
City : Mobile
State : AL
Zip Code : 36608
Country : USA
Phone : (251) 633-8446
Product To Return : Xpert – SI-2201
Problem With Product : Servo is very rough out of the box, it does not make the usual digital servo noise.
Date Purchased : 2016-04-17
Where Purchased : HobbyTown


RMA: 427

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User Note

Check-In: 4/20/2016 by Barbara Ho 5:14PM Sales receipt needed.  Please contact Barbara at barbara.ho@hobbyauthority-dist.com

Communication: 4/26/2016

  • Servo was tested with no problem found
  • The buzzing noise actually means poor firmware design. Xpert servos adapt latest technology in its firmware. It does not make buzzing noise like other servos in the market.
  • Please see testing video – RMA427 testing video
  • Our service manager will contact you for a discussion.

Check-out: 4/28/2016 by Barbara 2:52PM shipped via USPS First Class with tracking number: 9400111699000455456117