RMA Status : Inspection

Your Shipping Address:

Name : Kevin Hobbs
Email : rugby01@yahoo.com
Street Address : 23130 Marine View Dr S
City : Des Moines
State : WA
Zip Code : 98198
Country : USA
Phone : (253) 261-5680
Product To Return : MCL1015 MRR13.5T
Problem With Product : B Terminal Connector is MOVING! Like the solder that attaches to plate is broke. It’s moving enough that the A and B connector touch. Motor still works, but it blew up a speed Controller.
Date Purchased : 2016-02-10
Where Purchased : Team Motor – Direct Ship


RMA: 411

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Kevin Hobbs
Email : rugby01@yahoo.com
Street Address : 23130 Marine View Dr S
City : Des Moines
State : WA
Zip Code : 98198
Country : USA
Phone : (253) 261-5680
Product To Return : MCL1015 MRR13.5T
Problem With Product : B Terminal Connector is MOVING! Like the solder that attaches to plate is broke. It’s moving enough that the A and B connector touch. Motor still works, but it blew up a speed Controller.
Date Purchased : 2016-02-10
Where Purchased : Team Motor – Direct Ship


RMA: 411

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User Note

Check In: April 1, 2016. By: Nick M.

Additional Note

Inspection: 4/2/16. By: Nick M.

B tab on motor is loose, attempts to resolve have not worked.  Replaced driver’s stator with my 13.5 stator as no units are available at this time.  Motor was rebuilt and tested before return to driver.