RMA Status : Check-Out

Your Shipping Address:

Name : David McEwen (Team Driver)
Email : davemcewen88@gmail.com
Street Address : 3638 S. Alston Ave
City : Durham
State : NC
Zip Code : 27713
Country : USA
Phone : (919) 824-4855
Product To Return : Viper – VST Black Edition Series Motor
Problem With Product : It’s actually a MRR 8.5T motor (the drop down menu didn’t have any of the MRR motors as an option. I believe the sensor board is bad. Motor cogs and doesn’t spin under load.
Date Purchased : 2016-03-15
Where Purchased : HAD online


RMA: 408

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : David McEwen (Team Driver)
Email : davemcewen88@gmail.com
Street Address : 3638 S. Alston Ave
City : Durham
State : NC
Zip Code : 27713
Country : USA
Phone : (919) 824-4855
Product To Return : Viper – VST Black Edition Series Motor
Problem With Product : It’s actually a MRR 8.5T motor (the drop down menu didn’t have any of the MRR motors as an option. I believe the sensor board is bad. Motor cogs and doesn’t spin under load.
Date Purchased : 2016-03-15
Where Purchased : HAD online


RMA: 408

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User Note

Check-In – Nick – 3/25/16 = Motor, receipt and paperwork received.

Additional Note

Inspection – Nick – 3/26/16 = rotor shaft has spun off magnet.  replace with new motor from next shipment.

Check-out: Barbara 4/15/2016 via USPS Priority Mail with tracking number: 9405511699000837289237