RMA Status : Check-Out

Your Shipping Address:

Name : CHRISTOPHER DRAPER
Email : smalljeep92@gmail.com
Street Address : 3355 W Ansonia Rd
City : Avon Park
State : FL
Zip Code : 33825
Country : United States
Phone : (863) 257-1654
Product To Return : G0011 TS120 ESC
Problem With Product : Cogging at high timing Tried the Software update product not working properly order number was 979
Date Purchased : 2015-11-17
Where Purchased : HAD


RMA: 387

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : CHRISTOPHER DRAPER
Email : smalljeep92@gmail.com
Street Address : 3355 W Ansonia Rd
City : Avon Park
State : FL
Zip Code : 33825
Country : United States
Phone : (863) 257-1654
Product To Return : G0011 TS120 ESC
Problem With Product : Cogging at high timing Tried the Software update product not working properly order number was 979
Date Purchased : 2015-11-17
Where Purchased : HAD


RMA: 387

« Click here to return to the home page

User Note

Check-in: 2/12/2016 2:23PM  by Barbara Ho

Inspection: 2/17/2016

  • Cogging with high motor timing
  • Problem was not solved with new firmware
  • Hardware possibly was damaged  prior the firmware update
  • Replace under warranty

Check out: 2/17/2015 Shipped with order via USPS Priority Mail with tracking number:  9405511899563196005842