RMA Status : Communication

Your Shipping Address:

Name : karl bucholtz
Email : karlbucholtz@hotmail.com
Street Address : 5300 laurel ave
City : raytown
State : mo
Zip Code : 64133
Country : United States
Phone : (816) 337-2582
Product To Return : SM-4401
Problem With Product : servos stopped working. willing to pay for repairs if not covered under warrenty
Date Purchased : 2015-08-31
Where Purchased : helidirect


RMA: 358

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : karl bucholtz
Email : karlbucholtz@hotmail.com
Street Address : 5300 laurel ave
City : raytown
State : mo
Zip Code : 64133
Country : United States
Phone : (816) 337-2582
Product To Return : SM-4401
Problem With Product : servos stopped working. willing to pay for repairs if not covered under warrenty
Date Purchased : 2015-08-31
Where Purchased : helidirect


RMA: 358

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User Note

Check-in: 11/25/2015 3:27PM PST by Barbara

Inspection: 21/2/2015

All 3 units were damaged by excessive voltage spike. The circuit board and motor were all damaged at the same time.

We’d offer a one time special support for $40 each to replace all damaged units. ┬áIt will be $120 plus shipping for 3 brand new units. If you wish to proceed this order, please kindly contact Barbara at 425-9685389.